1. Information That We Collect

In operating our website, we may collect and process the following data about you:

1. 1.1 Details of your visits to our website and the resources that you access, including but not limited to traffic data, location data, weblog statistics and other communication data.
2. 1.2 Information that you provide to us by filling in forms on our website, such as when you register to receive information, subscribe to a newsletter, make a purchase on our website or complete the required order form.
3. 1.3 Only the necessary information, such as the delivery address and contact phone number, will be made known to third parties responsible for delivering the product.
4. 1.4 Information provided to us when you communicate with us for any reason, whether by email or through the website.

2. Use of Cookies

On occasion, we may gather information about the computer that you are using for our services and to provide statistical information regarding the use of our website to our suppliers.

Such information will not identify you personally as it is merely statistical data about our website visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

It is utilised by us to analyse how visitors to https://ngekhethu.co.za/ interact with the website so that we can continue to develop the website and provide an improved experience for our visitors.

We may gather information about your general internet use from time to time by using a cookie file that is downloaded to the computer that you are using.

Where used, these cookies are downloaded automatically. The cookie file is stored on the hard drive of the computer that you are using, as cookies contain information that is transferred to the computer's hard drive.

Cookies help us to further improve our website and the service that we provide to you and do not themselves provide us with personal information.

3. Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.

In addition, we may use the information for any or all of the following purposes:

1. 3.1 To provide you with information that you have requested from us relating to our products and/or services, and to provide information on other similar or relevant products which we feel may be of interest to you, where you have consented to receive such information from us.
2. 3.2 To meet our contractual commitments and obligations to you.
3. 3.3 To notify you about important and/or relevant changes to our website, such as improvements or service and product changes that may affect our service or your browsing experience.
4. 3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you, as such goods and services may be of particular interest to you.
5. 3.5 We may use your data to provide our suppliers with aggregate statistical information about our website visitors.

4. Storing Your Personal Data

1. 4.1 We may transfer data that we collect from you from time to time to locations outside of South Africa for processing and storage. It may also be processed by staff operating outside of South Africa who work for us.
2. For example, such staff may be engaged or involved in the processing and finalising of your order, the processing of your payment details and the provision of support services.
3. By submitting your personal data, you agree to the potential transfer, storage and/or processing described above. We undertake to take all reasonable steps to ensure that your data is treated as private and is utilised securely and responsibly and in accordance with this Privacy Policy.
4. 4.2 Data that is provided to us is stored on secure servers. Private details relating to transactions entered into on our website will be encrypted to help ensure their safety.
5. 4.3 The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically. Transmission of such data is therefore at your own risk.
6. Where we have given you, or where you have chosen, a password so that you can access certain parts of our website, you are responsible for keeping this password confidential.
7. We cannot be held liable for any loss or damages suffered as a result of your providing us with personal and/or financial information where every reasonable effort has been made by us to protect such information to the best of our ability.

5. Disclosing Your Information

We may disclose your personal information to third parties in the following circumstances:

• 5.1.1 Where we sell any or all of our business and/or our assets to a third party.
• 5.1.2 Where we are legally required to disclose your information.
• 5.1.3 To assist with fraud protection and minimise credit risk.
• 5.1.4 In any other circumstance where we are obligated by law to do so.

6. Third Party Links

You may find links to third-party websites on our website. These websites should have their own privacy policies, which you should review before providing personal information.

We do not accept any responsibility or liability for their privacy policies, or lack thereof, as we have no control over such third-party websites.